Urbanissta Planning Ltd
About this document
This Privacy Notice will help you understand how we collect, use and protect your personal information If you have any queries about this Privacy Notice or how we process your personal information, please contact the Data Protection Officer by email:
firstname.lastname@example.org or by post: Data Protection Officer, Urbanissta, First Floor East Side Kings Cross, London, N1C 4AX.
Who We Are
The organisation responsible for the processing of your personal information is Urbanissta Limited of First Floor East Side Kings Cross, London, N1C 4AX.
This means that we are a ‘data controller’ under the Data Protection Act 1998 (and, once in force, to the General Data Protection Regulation (also known as the GDPR)). Our registration number with the Information Commissioner’s Office is ZA377135.
What Information We collect About You
The personal data you have provided, we have collected from you, or we have received from third parties includes:
- Name and address
- Contact details, including telephone numbers and email address
- Identifiers assigned to your computer or other devices, including your internet Protocol (IP) address
How We Collect Information About You
Most of the personal information we hold about you is that which we collect directly from you, for example:
- Each time you interact with us or respond to communications
What We Use Your Information for And the Legal Bases For Processing
We may store and use your personal information for the purposes of:
- Responding to your enquiries (as is necessary for the performance of a contract between you and us and/ or as is necessary for our legitimate interests);
- Fulfilling our obligations owed to a relevant regulator, tax authority or revenue service (as is necessary for compliance with our legal obligations and/or as is necessary for our legitimate interests).
Our "legitimate interests" as referred to above (and below) include our legitimate business purposes and commercial interests in operating our business in a customer-focused, efficient and sustainable manner, in accordance with all applicable legal and regulatory requirements.
Who We Share Our Data With
- Third party service providers who support the operation of our business, such as IT and marketing suppliers, financial service providers, and debt collection agencies (as is necessary for the performance of a contract between you and us and/or as is necessary for our legitimate interests);
- Regulators and law enforcement agencies, including the police, the Financial Conduct Authority, HM Revenue and Customs or any other relevant authority who may have jurisdiction (as is necessary for compliance with our legal obligations)
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How Long Your Information Is Kept
We will retain your personal information for a number of purposes, as necessary to allow us to carry out our business. Your information will be kept for up to 7 years on our main systems after which time it will be archived, deleted or anonymised. Records created for fraud prevention purposes will be deleted 7 years after creation. Fraud prevention agencies can hold your personal data for different periods of time, depending on how that data is being used. If you are considered to pose a risk of fraud or of money laundering, your data can be held by fraud prevention agencies for up to 6 years from its receipt by them. Please contact them for more information. Any retention of personal data will be done in compliance with legal and regulatory obligations and with industry standards. These data retention periods are subject to change without further notice as a result of changes to associated law or regulations. If you have any questions in relation to the retention of your personal data, please contact our Data Protection Officer at the details provided above.
Under the Data Protection Act 1998 you have the following rights:
- To obtain access to, and copies of, the personal information that we hold about you;
- To require that we cease processing your personal information if the processing is causing you damage or distress; and
- To require us not to send you marketing communications
In accordance with GDPR you also have the following rights:
- To require us to erase your personal information;
- To require us to restrict or object to our data processing activities;
- To receive from us the personal information we hold about you which you have provided to us, in a reasonable format specified by you, including for the purpose of you transmitting that personal information to another data controller; and
- To require us to correct the personal information we hold about you if it is incorrect.
Please note that these rights may be limited by data protection legislation, and we may be entitled to refuse requests where exceptions apply.
If you are not satisfied with how we are processing your personal information, you can make a complaint to the Information Commissioner.
You can find out more about your rights under data protection legislation from the Information Commissioner's Office website: ico.org.uk